Overview
Your people's time is too valuable to spend on repetitive, high-volume transactional work. FA3's Intelligent Automation practice combines Robotic Process Automation (RPA) with AI and machine learning to cut out manual processing errors, reduce operational costs and speed up cycle times.
This goes beyond simple macro recording. We build automation environments where software bots can read unstructured documents, make context-aware decisions and interact with legacy systems that were never designed for modern integration.
What we do
- Enterprise RPA architecture: We design and manage fleets of software bots on platforms like UiPath and Automation Anywhere, automating thousands of hours of finance, HR and supply chain work.
- Intelligent document processing (IDP): We use computer vision and NLP to extract, validate and route data from unstructured documents like invoices, contracts and claims forms, removing the need for manual data entry.
- Cognitive decision automation: We embed machine learning models directly into RPA workflows so that bots can handle exceptions and make judgement calls, only escalating genuinely complex cases to people.
- Automation Centre of Excellence (CoE): We set up the governance frameworks, security controls and process discovery pipelines needed to scale your automation programme securely across the organisation.
How we work
We never automate a broken process. Before building any bot, our team uses Process Mining tools to map out existing workflows, find the bottlenecks and re-engineer the process so it actually works well. Only then do we automate it.
We also put proper central governance in place so that your automated processes run with the same level of security, auditability and resilience you would expect from your human teams. The ROI compounds over time as the programme matures.